Heather is a valued employee at Dairy Queen in Frankfort. OWL supports Heather through Supported Employment, and assists Heather to advocate for herself on the job including mastering new, valuable skills. We also evaluate progress toward long-term goals and encourage future career planning and growth. With the help of OWL, she honed her customer care skills learned to operate a cash register, maintain the eat-in dining area, and assist with food preparation. Because of Heather’s willingness to learn and grow as an employee, she is now a trainer of new employees. Her hard work and growing responsibilities maker her a valuable employee, and she continues to be an asset to Dairy Queen and the entire Frankfort community.